General Information
1. What is Desi Dry Delights?
Desi Dry Delights is an e-commerce platform specializing in premium quality agricultural
products like makhana, spices, tea, dry fruits, and other natural delights sourced directly
from trusted farmers.
2. Where does Desi Dry Delights source its products from?
We source our products directly from local farmers and agricultural communities to ensure freshness, authenticity, and superior quality.
Products and Quality
3. What products does Desi Dry Delights offer?
Our offerings include makhana (fox nuts), an array of aromatic spices, high-quality teas, a variety of dry fruits (almonds, cashews, raisins, etc.), and other natural agricultural products.
4. Are Desi Dry Delights products organic?
Many of our products are organic, and we work diligently to provide chemical-free and
pesticide-free options. Detailed labels on each product highlight their organic status.
5. How do you ensure the freshness and quality of your products?
We follow strict quality control measures, including thorough sourcing practices, airtight
packaging, and regular freshness checks.
Ordering and Shipping
6. How can I place an order on Desi Dry Delights?
Simply visit our website, browse the categories, add items to your cart, and follow the
checkout process to complete your purchase.
7. Do you offer international shipping?
Yes, we ship our products internationally. Delivery times and charges may vary depending on the destination.
8. How long does it take to receive my order?
Orders are typically delivered within 5-7 business days for domestic shipping. International delivery may take 10-15 days, depending on the location.
9. What are the shipping charges?
Shipping charges depend on your location and the weight of the products. Orders over a specific amount may qualify for free shipping—check our website for current offers.
Payment and Returns.
10. What payment methods are accepted?
We accept all major credit/debit cards, net banking, UPI, and popular digital wallets.
International customers can use PayPal.
11. What is your return policy?
If you’re not satisfied with a product, you can return it within 7 days of delivery. Please
ensure the product is unopened and in its original packaging. Refunds or replacements will be processed after verification.
12. Are there any discounts for bulk purchases?
Yes, we offer special discounts on bulk orders. Please contact our customer service for bulk pricing details.
Customer Service and Support
13. How can I contact Desi Dry Delights for support?
You can reach us via email at support@desidrydelights.com or call our customer service hotline. Live chat support is also available on our website.
14. Do you offer gift wrapping or personalized gift hampers?
Yes, we provide gift wrapping and customization for hampers. It’s a great way to surprise
your loved ones with healthy and delightful products.
15. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to monitor your package's progress.
Closing Note
For more information, feel free to explore our website or get in touch with our support team. We're here to bring you the best of nature's bounty!
Desi Dry Delights - Taste the Purity